Contact Us

12 The Cocoa Yard
Nantwich
Cheshire
CW5 5BL

T 01270 611212
E Email us

Fill out the form below to send us a message, and we will get back to you as soon as we can. We aim to do this within 24 hours.

Contact form

Useful information prior to your first visit

We have put together some commonly asked questions

We always allow an hour and a half for a full hearing assessment. Unlike other bigger organisations, we take the time to do a thorough assessment to ensure you get the very best results and have the opportunity to ask as many questions as you need to.

We actively encourage you to bring someone with you to your hearing assessment should you wish to.

This could be a spouse, partner, family member or someone who you feel close to. They can provide invaluable support and often provide us with really useful information during the initial discussions.

 

Yes we have a warm, comfortable, wheel chair accessible waiting area so please don’t worry if you arrive a little early.

Yes there is both a short-stay and a long-stay car park within a few minutes walk of our Clinic. You will find a map on our contact page but please contact us on 01270 611212 if you need more detailed directions.

Yes we have a ground floor toilet accessible for all our clients.

Anyone who is fitted with hearing aids needs time to adjust and get used to them. To ensure you get the most from your hearing aids you will need regular follow-up appointments. Unlike some major high street retailers, we provide a comprehensive aftercare service. We do not want your hearing aids to end up discarded in a drawer! As a small, family run business we work closely with you and take the time to ensure your hearing is the best it can be. Alan is in our centre 5 days a week and we are happy to arrange appointments at short notice or outside opening hours if necessary. All aftercare appointments are included in the cost of your hearing aids.

Early indications of hearing loss are;

  • Frequently having to ask people to repeat themselves.
  • Having difficulty hearing in noisy or busy places
  • Misunderstanding conversations
  • Finding that people are mumbling
  • Having to increase the volume on the television
  • Avoiding social situations

If any of the above sound familiar then we recommend that you make an appointment with a qualified audiologist.

No. Like other items such as mobile phones and cameras, technology has moved on and today’s hearing aids are smaller, lighter and very discreet. In some cases they are totally invisible and others won’t know you are wearing them. A hearing aid should never be uncomfortable. At Nantwich Hearing Centre we will ensure yours fit perfectly.

Your hearing assessment will be conducted by Alan Jackson, who is a qualified Audiologist registered with the Health Care Professions Council (HCPC). All your fitting and aftercare appointments will also be with Alan. You will get to know him very well!