We empower people to connect, engage and live a more vibrant life.
We started this journey because we believe in the incredible impact that good hearing has on your overall health and quality of life.
We saw a need for a different kind of hearing care experience—one that wasn’t driven by sales targets or tied to manufacturer deals. So, in 2015, we opened our doors as an independent clinic, putting your needs and hearing health first.
Through our expertise in audiology and unwavering commitment to your well-being, we are here to transform your experiences, one sound at a time empowering you to live life to its fullest.
We understand the emotional and challenging process of addressing hearing loss. We provide the time, patience, and understanding you deserve. Your unique hearing needs are our priority, and we offer personalised solutions from leading manufacturers. No one-size-fits-all here.
Investing in hearing aids is a significant decision, and we’re here for you every step of the way. We care about your experience, ensuring a smooth transition and optimal hearing for years to come. Our dedicated aftercare programme offers ongoing support, and our clinic is always available to address any concerns you may have.
Meet Our Team
Alan Jackson
Co-Founder & Managing Director BSHAA HCPC
Alan is a fully qualified hearing aid audiologist, registered with the Health & Care Professions Council. He studied at the prestigious Mary Hare School for the Deaf and worked for a leading private Hearing Company, building an excellent reputation for his technical skills and patient care, before opening Nantwich Hearing Centre in April 2015.
He is a member of the British Society of Hearing Aid Audiologists and is a BSHAA certified clinical ear care specialist.
Alan lives with his wife Helen and their three children, on the outskirts of Nantwich and is passionate about providing the highest standards of care to all his clients.
Helen Jackson
Co-Founder & Managing Director
Prior to the arrival of their children, Helen had a successful career as an HR Director. She is fully involved in the day to day running of Nantwich Hearing Centre, ensuring Alan's time is dedicated to clinical expertise and customer care.
Paula Sutton
Receptionist
Paula is our lovely receptionist. She manages our appointment booking system and always goes out of her way to make all our customers feel welcome and at ease.
We do things differently
Caring & Empathetic
You will always receive a warm welcome accompanied by honest, informed advice. We take the time to understand each individual's unique needs, lifestyle, and challenges, tailoring solutions that fit perfectly.
We understand the emotional and challenging aspects of addressing hearing loss and provide a nurturing environment where clients feel heard, understood, and supported.
Independent Clinic
Being an independent clinic means we aren’t tied to specific manufacturers or driven by sales targets. This allows us to offer unbiased advice and access a wide range of hearing aids and accessories from leading manufacturers to find the best solution for each client.
We promise you will never feel under pressure to buy from us. Our aim is to a build positive relationship with all our clients that enables us to care for your hearing health in the long-term.
Exceptional Aftercare
We go above and beyond to ensure our clients have ongoing support, including access to advice, issue resolution, and adjustments to ensure optimal hearing in the months and years following the initial purchase.
We are passionate about improving and protecting your hearing, above and beyond normal expectations within the industry.
Focus on Hearing Health
We are dedicated to improving and protecting hearing health.
Our mission goes beyond selling hearing aids; we have invested in the very best audiology testing and fitting equipment to ensure we can achieve the best results possible for each and every one of our clients.
We’re driven to
Empower Lives
We empower individuals to reclaim their hearing health, enabling them to fully engage in life and experience the joys of sound.
We strive to make a significant difference in our clients' quality of life by providing personalised care, support, and effective solutions.
Advocate Hearing Health
We are advocates for the importance of hearing health on a broader scale. We work to promote understanding, eliminate stigma, and advocate for improved access to hearing care. By raising awareness and influencing positive change, we strive to make a lasting impact on society.
Innovate & Educate
We value education as a means to empower our clients. We are dedicated to providing information, resources, and educational opportunities to help individuals make informed decisions about their hearing health and take an active role in their own care.
Make meaningful relationships
We believe in providing lifelong support to our clients. We are committed to being a trusted partner throughout our clients' hearing health journey, offering ongoing assistance, follow-ups, and adjustments to ensure the best possible hearing experience over time.