Aftercare appointments

Our Commitment to Aftercare.

Aftercare Appointments: Your Path to Continuous Hearing Health

At Nantwich Hearing Centre, our commitment to your hearing health doesn’t end when you receive your hearing aids. We understand that your journey to better hearing is an ongoing process, and included in the cost of your hearing aids is a comprehensive programme of support via regular follow up appointments to ensure that you get the very best from your investment. We don’t just  support you through the initial weeks but during the months and years that follow. We strive to build long-term relationships with our clients to ensure your hearing is always at its best.

The Fitting Appointment

When you decide to purchase hearing aids we will then arrange your fitting appointment at a time to suit you. If you have not had hearing aids before we take time to guide you through the basics, explaining the mechanics of the devices, allowing you to practice putting them on and taking them off, and showing you how to re-charge or change the batteries.

Alan will then programme your hearing aids to ensure they are at the right settings for your individual needs and you will have the time to ensure that you are comfortable and happy with the results. We prefer to give only the basic information required at this stage as some clients can feel overwhelmed. We don’t like to overload you with too much detail at this stage. We then schedule a series of follow -up appointments which allow us to finely tune your hearing aids as you adjust to using them and give you the opportunity to ask further questions.

The Importance of Aftercare Appointments

Regular aftercare appointments are a vital component of your hearing health. They serve several essential purposes:

  1. Monitoring Performance: Aftercare appointments allow us to assess how your hearing aids are performing and make any necessary adjustments to ensure optimal sound quality.
  2. Addressing Concerns: If you have any issues, questions, or concerns related to your hearing aids, aftercare appointments provide an opportunity to address them promptly.
  3. Hearing Health Check: Some of these appointments will include re-testing your hearing to monitor any changes in your hearing ability and catch potential issues early.
  4. Upgrades and Enhancements: If advancements in hearing aid technology become available, aftercare appointments are an opportunity to discuss upgrades that could further improve your hearing experience.


Expert Guidance and Ongoing Support

We are dedicated to supporting your hearing health in the long-term. We work closely with you during aftercare appointments to address your individual needs and provide expert guidance on maintaining and optimising your hearing aids.

At Nantwich Hearing Centre, we believe that everyone deserves the highest standard of hearing care. Our aftercare appointments are designed to ensure that you continue to enjoy the best possible hearing experience. Whether you’re due for a routine check-up or considering an upgrade, we’re here to support you on your journey to better hearing.

What our clients say

Useful information prior to your first visit

We have put together some commonly asked questions

We always allow an hour and a half for a full hearing assessment. Unlike other bigger organisations, we take the time to do a thorough assessment to ensure you get the very best results and have the opportunity to ask as many questions as you need to.

We actively encourage you to bring someone with you to your hearing assessment should you wish to.

This could be a spouse, partner, family member or someone who you feel close to. They can provide invaluable support and often provide us with really useful information during the initial discussions.


Yes we have a warm, comfortable, wheel chair accessible waiting area so please don’t worry if you arrive a little early.

Yes there is both a short-stay and a long-stay car park within a few minutes walk of our Clinic. You will find a map on our contact page but please contact us on 01270 611212 if you need more detailed directions.

Yes we have a ground floor toilet accessible for all our clients.

Anyone who is fitted with hearing aids needs time to adjust and get used to them. To ensure you get the most from your hearing aids you will need regular follow-up appointments. Unlike some major high street retailers, we provide a comprehensive aftercare service. We do not want your hearing aids to end up discarded in a drawer! As a small, family run business we work closely with you and take the time to ensure your hearing is the best it can be. Alan is in our centre 5 days a week and we are happy to arrange appointments at short notice or outside opening hours if necessary. All aftercare appointments are included in the cost of your hearing aids.

Early indications of hearing loss are;

  • Frequently having to ask people to repeat themselves.
  • Having difficulty hearing in noisy or busy places
  • Misunderstanding conversations
  • Finding that people are mumbling
  • Having to increase the volume on the television
  • Avoiding social situations

If any of the above sound familiar then we recommend that you make an appointment with a qualified audiologist.

No. Like other items such as mobile phones and cameras, technology has moved on and today’s hearing aids are smaller, lighter and very discreet. In some cases they are totally invisible and others won’t know you are wearing them. A hearing aid should never be uncomfortable. At Nantwich Hearing Centre we will ensure yours fit perfectly.

Your hearing assessment will be conducted by Alan Jackson, who is a qualified Audiologist registered with the Health Care Professions Council (HCPC). All your fitting and aftercare appointments will also be with Alan. You will get to know him very well!